Rushmore’s Call Center hours are 8AM to 6PM CST Monday through Friday.
Rushmore has dedicated agents that are bilingual in English and Spanish and can also provide an interpreter language line for customers that prefer a different language. Learn more.
United States
Puerto Rico
Telecommunications Relay Service and Interpreter Services available, learn more.
Insurance Claim & Natural Disaster Hotline: 877.380.3499.
Learn more about Insurance Claims & Disaster Assistance.
We accept telecommunications relay service calls.
United States
Monday – Friday 8:00AM – 6:00PM CST
Puerto Rico
Telecommunications Relay Service and Interpreter Services available, learn more.
United States
Monday – Friday 8:00AM – 6:00PM CST
Puerto Rico
Telecommunications Relay Service and Interpreter Services available, learn more.
If you are a member of the press, please email us at mediarelations@rushmorelm.com.
If you are a mortgage customer, do not email us at our media relations email as we will not respond to mortgage customer questions via unsecure email. Instead, please login to our secure site to either send us a secure message or talk to us via online chat. You may also contact us by phone.
You can also make your mortgage payment at any FirstBank branch located in Puerto Rico.
Rushmore Loan Management Services LLC
P.O. Box 514707
Los Angeles, CA 90051
Payments (Puerto Rico)
Rushmore Loan Management Services LLC
P.O. Box 11907
San Juan, PR 00922
Payments (For Customers in Bankruptcy)
Rushmore Loan Management Services LLC
P.O. Box 52708
Irvine, CA 92619-2708
Rushmore Loan Management Services LLC
15480 Laguna Canyon Road, Suite 100
Irvine, CA 92618
Fire and Flood Insurance
Send all Insurance policies and bills to:
Rushmore Loan Management Services LLC
P.O. Box 692409
San Antonio, TX 78269
Property Tax Bills and Payment
For escrowed loans, send all tax bills to:
Rushmore Loan Management Services LLC
P.O. Box 9214
Coppell, TX 75019
General Correspondence
Rushmore Loan Management Services LLC
Customer Care Department
P.O. Box 55004
Irvine, CA 92619
Notices of Error, Requests for Information and Complaints
Rushmore Loan Management Services LLC
P.O. Box 52262 Irvine, CA 92619
Or click here to submit a complaint using our online form.
California consumers inquiring about the California Consumer Privacy Act