If you were impacted by a recent natural disaster, we’re here to help.
Rushmore Loan Management Services
Rushmore Loan Management Services
Rushmore’s Call Center hours are 8AM to 6PM CT Monday through Friday.
Rushmore has dedicated agents that are bilingual in English and Spanish and can also provide an interpreter language line for customers that prefer a different language. Learn more.
Telecommunications Relay Service and Interpreter Services available, learn more.
Insurance Claim & Natural Disaster Hotline: 877.380.3499.
Learn more about Insurance Claims & Disaster Assistance.
We accept telecommunications relay service calls.
Telecommunications Relay Service and Interpreter Services available, learn more.
Telecommunications Relay Service and Interpreter Services available, learn more.
If you are a member of the press, please email us at mediarelations@rushmorelm.com.
If you are a mortgage customer, do not email us at our media relations email as we will not respond to mortgage customer questions via unsecure email. Instead, please login to our secure site to either send us a secure message or talk to us via online chat. You may also contact us by phone.
Payments (Puerto Rico)
Rushmore Loan Management Services LLC
P.O. Box 11907
San Juan, PR 00922
Payments (For Customers in Bankruptcy)
Rushmore Loan Management Services LLC
P.O. Box 52708
Irvine, CA 92619-2708
General Correspondence
Rushmore Loan Management Services LLC
Customer Care Department
P.O. Box 55004
Irvine, CA 92619
Notices of Error, Requests for Information and Complaints
Rushmore Loan Management Services LLC
P.O. Box 52262 Irvine, CA 92619
Or click here to submit a complaint using our online form.
California consumers inquiring about the California Consumer Privacy Act
Rushmore Loan Management Services is a residential mortgage servicer and originator with services that include special servicing and prime sub-servicing, correspondent lending, and property disposition. We are dedicated to providing outstanding service and customer support with a commitment to ethical business practices. Learn more.
At Rushmore, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them. Learn more.