Rushmore has updated its Call Center hours to 8AM to 6PM CST Monday through Friday.
United States
Puerto Rico
We accept telecommunications relay service calls.Natural Disaster Hotline: 877.380.3499.
Learn more about Natural Disaster Insurance Claims.
We accept telecommunications relay service calls.
United States
888.504.7300Monday – Friday 8:00AM – 6:00PM CST
Puerto Rico
Rushmore (RLMS) is undertaking measures to prevent the spread of the COVID-19 virus. The security of our customers and employees is our top priority. In compliance with the Executive Order 2020-23, issued by the Government of Puerto Rico, our office will remain closed until March 30th, 2020, opening for business on March 31st, 2020. For mortgage payments, we ask our Customers to use any of the payment alternatives enumerated on our website www.rushmorelm.com or to visit First Bank branches to make their corresponding payments.
We accept telecommunications relay service calls.
United States
888.504.7200Monday – Friday 8:00AM – 6:00PM CST
Puerto Rico
Rushmore (RLMS) is undertaking measures to prevent the spread of the COVID-19 virus. The security of our customers and employees is our top priority. In compliance with the Executive Order 2020-23, issued by the Government of Puerto Rico, our office will remain closed until March 30th, 2020, opening for business on March 31st, 2020. For mortgage payments, we ask our Customers to use any of the payment alternatives enumerated on our website www.rushmorelm.com or to visit First Bank branches to make their corresponding payments.
We accept telecommunications relay service calls.
If you are a member of the press, please email us at mediarelations@rushmorelm.com.
If you are a mortgage customer, do not email us at our media relations email as we will not respond to mortgage customer questions via unsecure email. Instead, please login to our secure site to either send us a secure message or talk to us via online chat. You may also contact us by phone.
Rushmore (RLMS) is undertaking measures to prevent the spread of the COVID-19 virus. The security of our customers and employees is our top priority. In compliance with the Executive Order 2020-23, issued by the Government of Puerto Rico, our office will remain closed until March 30th, 2020, opening for business on March 31st, 2020. For mortgage payments, we ask our Customers to use any of the payment alternatives enumerated on our website www.rushmorelm.com or to visit First Bank branches to make their corresponding payments.
Rushmore Loan Management Services LLC
P.O. Box 514707
Los Angeles, CA 90051
Rushmore Loan Management Services LLC
P.O. Box 11907
San Juan, PR 00922
Payments (For Customers in Bankruptcy)
Rushmore Loan Management Services LLC
P.O. Box 52708
Irvine, CA 92619-2708
Overnight Payments
Rushmore Loan Management Services LLC
15480 Laguna Canyon Road, Suite 100
Irvine, CA 92618
Fire and Flood Insurance
Send all Insurance policies and bills to:
Rushmore Loan Management Services LLC
P.O. Box 692409
San Antonio, TX 78269
Property Tax Bills and Payment
For escrowed loans, send all tax bills to:
Rushmore Loan Management Services LLC
P.O. Box 9214
Coppell, TX 75019
General Correspondence
Rushmore Loan Management Services LLC
Customer Care Department
P.O. Box 55004
Irvine, CA 92619
Notices of Error, Requests for Information and Complaints
Rushmore Loan Management Services LLC
P.O. Box 52262 Irvine, CA 92619
Or click here to submit a complaint using our online form.