United States
888.504.7300Monday – Thursday from 6:00AM – 7:00PM PT
Friday from 6:00 AM – 6:00 PM PT
Puerto Rico
877.509.8389Monday – Friday from 8:00AM – 7:00PM AST
Saturday from 8:00AM – 12:00PM
We accept telecommunications relay service calls.
United States
888.504.7200Monday – Thursday from 6:00AM – 7:00PM PT
Friday from 6:00 AM – 6:00PM PT
Saturday from 7:00AM – 11:00AM PT
Puerto Rico
877.509.8391Monday – Friday from 8:00AM – 7:00PM AST
Saturday from 8:00AM – 12:00PM AST
We accept telecommunications relay service calls.
If you are a member of the press, please email us at [email protected].
If you are a mortgage customer, do not email us at our media relations email as we will not respond to mortgage customer questions via unsecure email. Instead, please login to our secure site to either send us a secure message or talk to us via online chat. You may also contact us by phone.
Monday-Thursday 8:00AM – 7:00PM AST
Friday 8:00AM – 6:00PM AST
Saturday 8:00AM – 12:00PM AST
Rushmore Loan Management Services LLC
221 Ave. Juan Ponce de León, Lobby
San Juan, Puerto Rico 00917-1802
You can also make your mortgage payment at any FirstBank branch located in Puerto Rico
Click Here for First Bank LocationsPayments
Rushmore Loan Management Services LLC
P.O. Box 514707
Los Angeles, CA 90051
Overnight Payments
Rushmore Loan Management Services LLC
15480 Laguna Canyon Road, Suite 100
Irvine, CA 92618
Fire and Flood Insurance
Send all Insurance policies and bills to:
Rushmore Loan Management Services LLC
P.O. Box 692409
San Antonio, TX 78269
Property Tax Bills and Payment
For escrowed loans, send all tax bills to:
Rushmore Loan Management Services LLC
P.O. Box 9214
Coppell, TX 75019
General Correspondence
Rushmore Loan Management Services LLC
Customer Care Department
P.O. Box 55004
Irvine, CA 92619
Notices of Error, Requests for Information and Complaints
Rushmore Loan Management Services LLC
P.O. Box 52262
Irvine, CA 92619
Rushmore Loan Management Services LLC
P.O. Box 514707
Los Angeles, CA 90051
Payments (Puerto Rico)
Rushmore Loan Management Services LLC
P.O. Box 11907
San Juan, PR 00922
Rushmore Loan Management Services LLC
P.O. Box 11907
San Juan, PR 00922
Overnight Payments
Rushmore Loan Management Services LLC
15480 Laguna Canyon Road, Suite 100
Irvine, CA 92618
Fire and Flood Insurance
Send all Insurance policies and bills to:
Rushmore Loan Management Services LLC
P.O. Box 692409
San Antonio, TX 78269
Property Tax Bills and Payment
For escrowed loans, send all tax bills to:
Rushmore Loan Management Services LLC
P.O. Box 9214
Coppell, TX 75019
General Correspondence
Rushmore Loan Management Services LLC
Customer Care Department
P.O. Box 55004
Irvine, CA 92619
Notices of Error, Requests for Information and Complaints
Rushmore Loan Management Services LLC
P.O. Box 52262
Irvine, CA 92619