Rushmore is required by law, including the Gramm-Leach-Bliley Act (GLBA), to retain certain information required for Rushmore to properly and responsibly service mortgage loans. Rushmore cannot delete customer data because such data is required to be maintained to carry out our obligations of servicing loans. Rushmore does not aggregate, maintain, or collect information on noncustomers nor have any reasonable method of access and therefore there is no identifying information to be deleted in such circumstances.
California Consumer Privacy Act (CCPA)
Does Rushmore sell private information?
No. Rushmore does not sell information.
What Information does Rushmore collect?
As a part of its mortgage servicing operations, Rushmore may have collected or received nonpublic information such as date of birth, social security number, phone number, payment information, or IP address when logging in to the Rushmore customer website. Any such information would have been provided by the account holder as part of the loan origination process or provided to us during the servicing of a mortgage loan. During the servicing of a loan, Rushmore may have incidentally received nonpublic consumer information regarding noncustomers including, but not limited to, information regarding a sales contract or inquiry.