To request a loan payoff statement, use our online form or our automated phone system at (888) 504-6700.
How do I authorize someone, other than myself, to discuss my account?
Complete and return a Third Party Authorization form. You can obtain a copy of the form in the Documents section.
Whom do I contact for information regarding my loan?
You can get loan information 24/7 through the My Rushmore Loan website or mobile app. Visit MyRushmoreLoan.com to register for access. Download a copy of the app from the Apple App Store or Google Play.
24/7 access to your loan information is available through our Automated Information Hotline at 888.504.6700 or you can speak to a Customer Care representative Monday – Friday 8:00 a.m. – 6:00 p.m. CT
More information and special department information is listed on our Contact Us page.