This information will be in your Promissory Note and/or Prepayment Penalty Rider.
Yes, you can make additional payments at any time if your payment has already been made for the current month. Additional principal payments help reduce the overall term of your mortgage. Depending on the terms of your mortgage, you may be required to pay a prepayment penalty if you pay a certain percentage of your balance, or if you pay off the loan in full. See your mortgage note for more details about your specific prepayment terms.
Payments are processed within 24 hours of receipt. To verify a payment was received, go online or call our Automated Loan Information Hotline toll-free, at 888.504.6700. The system will prompt you to enter your account number and the last four digits of your Social Security number. Then, you will be offered various menu options, including the ability to access information regarding your account, make payments via phone, and update your account information. To view payment information online or mobile app, log into your account and click “Payment History”.