If you have your monthly mortgage payment set up to be paid through an online bill payment service with your bank, please take a few minutes to update Rushmore as your payee. Our payment address is Rushmore Loan Management Services at P.O. Box 514707 Los Angeles, CA 90051-4707. Also, please make sure to update the memo line with the new Rushmore account number that will be included in your welcome email and letter package.
Yes. If your loan was transferred, Rushmore will forward any payments received for up to sixty (60) days after the effective date of the transfer to your new servicer. You do not need to stop payment on checks sent to Rushmore during this 60-day period, as we will forward these payments to the new servicer.
Yes. Your previous servicer will forward any payment they receive to Rushmore for up to sixty (60) days after your loan is transferred, and we will credit it to your loan. After this 60-day period, this service may no longer be provided and any payment sent to your prior servicer may be returned to you.