Yes. Please call our toll-free Automated Loan Information Hotline by dialing 888-504-6700. The system will prompt you to enter your account number and the last four digits of your Social Security number for verification purposes. Upon verification, you will be offered various menu prompts including but not limited to: the ability to access information regarding your account, make payments via phone, and/or speak with a live representative to update your account information. You may make an automated payment by phone for a service charge of $5.00 or with a live agent for a service charge of $10.00. The service charge may be nonrefundable.