Payments are processed within 24 hours of receipt. To verify a payment was received, go online or call our Automated Loan Information Hotline toll-free, at 888.504.6700. The system will prompt you to enter your account number and the last four digits of your Social Security number. Then, you will be offered various menu options, including the ability to access information regarding your account, make payments via phone, and update your account information. To view payment information online or mobile app, log into your account and click “Payment History”.