Question 1

If my loan was transferred from Rushmore and I send my payment to you, will my payment be forwarded to my new servicer?

Stan Shinn · Accepted Answer

Yes. If your loan was transferred, Rushmore will forward any payments received for up to sixty (60) days after the effective date of the transfer to your new servicer. You do not need to stop payment on checks sent to Rushmore during this 60-day period, as we will forward these payments to the new servicer.

Question 2

If my loan was transferred from Rushmore and I send my payment to you, will my payment be forwarded to my new servicer?

Stan Shinn · Accepted Answer

Yes. If your loan was transferred, Rushmore will forward any payments received for up to sixty (60) days after the effective date of the transfer to your new servicer. You do not need to stop payment on checks sent to Rushmore during this 60-day period, as we will forward these payments to the new servicer.