You will need to provide us with written notice of your active duty status, including a copy of your military orders. Please call Customer Care at 888.504.6700, Monday – Friday 8:00 a.m. – 4:00 p.m. CT if you believe you may qualify for SCRA benefits.
Information Regarding Service Members
Who may be entitled to legal protections under the SCRA?
Members of the Armed Services who are on active duty or in active military service can receive protections, as well as their dependents. This applies to members of the following groups:
- Active duty members of the Army, Air Force, Coast Guard, Marine Corps, Navy and National Guard.
- Active service members of the commissioned corps of the National Ocean Administration or the national Public Health Services.
- All U.S. citizens serving with the armed forces of a nation with which the United States is allied in the prosecution of a war or military action.
- Their spouses and dependent children.
What are my legal rights and protections under the Service Members Civil Relief Act (SCRA)?
The Service Members Civil Relief Act (SCRA) provides certain legal protections and debt relief to members of the Armed Services on active duty or active military service, and their dependents. The SCRA offers many protections, including the following protections related to mortgage loans:
- While service members are on active duty, it limits the interest rate to a maximum of 6 percent for a mortgage loan obtained prior to his/her entering active duty.
- In a legal action to enforce a real estate debt, sale, foreclosure or seizure of a property cannot occur without a court order during the service member’s active military service, and for twelve months thereafter.