To find out if your automatic monthly payment will transfer to Rushmore, please check the transfer notice that was sent by your prior servicer. The notice will indicate if your automatic payment will be transferred.
Automatic Payment Not Transferring:
If your automatic monthly payments are not transferring to Rushmore, once you have your new loan number, you can setup automatic payment online once you sign in.
Automatic Payment Transferring:
If your automatic monthly payment is transferred to Rushmore by your prior servicer please be aware your automatic monthly payment cannot be modified online. If you need to modify your automatic payment, simply give us a call toll-free at 888-504-6700 Monday – Thursday from 6:00AM to 7:00PM PT or Friday 6:00AM to 6:00PM PST and we can make those changes over the phone.