We’re here to help
We understand circumstances change and anyone can find themselves with financial challenges. We’re here to help you. Give us a call to explore your options.
State Specific Resources
In addition, many state regulatory authorities maintain lists of non-profit homeownership counseling agencies available to customers in that state.
Visit our State specific Homeowner Assistance Resources page for more information.
Homeowner Assistance Fund
Some states and jurisdictions offer mortgage assistance programs for homeowners impacted by COVID-19. To learn more, visit the National Council of State Housing Agencies and search for your state.
Filling out a customer assistance application
When you’re ready, visit our documents page to download a customer assistance application and read our detailed instructions on completing the forms to start the process.
Checking on your customer assistance application
To look up the status of your customer assistance application for a loan modification please enter your Rushmore Loan Number and press the Submit button. If you do not know your Rushmore Loan Number please call your single point of contact.
We’re committed to supporting you
Read our full set of FAQs and find out about support options from government-sponsored programs and trained HUD counselors.